Frequently Asked Questions
Everything you need to know about your FITUEYES experience.
What is the standard shipping time for furniture orders?
Most orders are processed within 1-2 business days. Depending on your location, standard shipping typically takes 3-7 business days via our trusted freight partners.
Do your TV stands and desks come with a warranty?
Yes, all FITUEYES products come with a 2-year limited warranty covering manufacturing defects and hardware issues to ensure your peace of mind.
What is your return policy for home office furniture?
We offer a 30-day risk-free return policy. If you are not satisfied with your purchase, you can return the item in its original packaging for a full refund.
Are the assembly instructions included in the package?
Absolutely. Every product includes a detailed, step-by-step assembly manual and all necessary hardware. Digital versions are also available on our product pages.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Klarna and Afterpay for larger purchases.
How can I track the status of my delivery?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your package in real-time.